Last updated: October 2025
1. Introduction
This Privacy Policy explains how OffType Limited (“OffType”, “we”, “us”, “our”) collects, uses, and protects your personal information when you visit https://www.weareofftype.com (“Website”) or otherwise interact with us.
By using our Website or services, you agree to this Privacy Policy and consent to the collection, use, and disclosure of information as described below. If you do not agree, please discontinue use of our Website and services.
2. About Us
OffType Limited is a marketing, creative, and experiential agency registered in England & Wales.
Company Number: 16673835
Registered Office: 113–123 Wellington Road South, Stockport, Cheshire, SK1 3TH
Data Controller: OffType Limited
Email: hello@weareofftype.com
Telephone: 07745 152636
For any privacy-related questions or to exercise your rights, please contact our team at the above email address.
3. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- Right to be informed: To know how your personal data is collected and used.
- Right of access: To request a copy of the personal data we hold about you.
- Right to rectification: To correct inaccurate or incomplete data.
- Right to erasure: To request deletion of your data where there is no lawful reason for retention.
- Right to restrict processing: To limit how we use your data in certain situations.
- Right to data portability: To request your data in a structured, commonly used format.
- Right to object: To object to certain processing (for example, direct marketing).
If you wish to exercise any of these rights, please contact us at hello@weareofftype.com. We may request proof of identity before fulfilling your request.
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection: www.ico.org.uk | Tel 0303 123 1113
4. Information We Collect
Information you provide
We may collect personal data when you:
- Make an enquiry via email, telephone, post, social media, or our website.
- Engage us to provide services.
- Supply goods or services to us.
- Sign up for newsletters or event updates.
This may include your name, job title, company name, address, telephone number, and email address.
Information we collect automatically
- Website analytics (e.g. IP address, browser type, operating system, site navigation behaviour).
- Email engagement data (e.g. opens, link clicks, unsubscribes).
- CCTV footage at our premises for safety and security (retained for up to 30 days).
- Incident and accident reports (where required by law).
Information from third parties
We may receive personal data from:
- Clients, partners, or referrers who recommend your services.
- Publicly available business databases and lead generation services.
- Due diligence providers (which may include publicly available data about criminal convictions or offences relevant to business integrity).
5. How We Use Your Information
We use your information for the following purposes and lawful bases:
| Purpose | Lawful Basis (UK GDPR) |
|---|---|
| Providing and managing our services | Performance of a contract |
| Responding to enquiries | Legitimate interest |
| Managing supplier relationships | Legitimate interest |
| Sending newsletters and marketing communications | Consent (or legitimate interest for B2B) |
| Processing payments and invoices | Legal obligation / contract |
| Ensuring physical and digital security (including CCTV) | Legitimate interest / legal obligation |
| Website analytics and performance improvement | Legitimate interest |
| Complying with legal or regulatory obligations | Legal obligation |
We only use your data for the purposes stated and do not sell personal information to any third party.
6. Who We Share Your Information With
We may share your information with:
- Service providers (e.g. IT support, website hosting, data backup, email and marketing platforms).
- Professional advisers (e.g. lawyers, accountants, auditors).
- Regulators, courts, or law enforcement where legally required.
- Business partners or contractors where you have given consent or it is necessary for performance of a contract.
- Potential buyers or investors in connection with a merger, sale, or restructuring.
All third parties are required to maintain appropriate security and confidentiality and to process your data only as instructed by us.
7. How We Protect Your Data
We take appropriate technical and organisational measures to safeguard your data, including:
- Password-protected systems and devices.
- Encryption of files and secure cloud storage.
- Restricted access to authorised personnel only.
- Physical security at our office and workspaces.
We also maintain a data retention policy, ensuring data is kept only as long as necessary for legal, contractual, or operational purposes.
8. Data Retention
We retain personal data for as long as is necessary to:
- Provide our services and maintain client relationships.
- Comply with legal, accounting, or reporting requirements.
- Resolve disputes or enforce agreements.
If you wish to know specific retention periods for certain categories of data, please contact us at hello@weareofftype.com.
9. International Transfers
We may transfer data to service providers outside the United Kingdom / EEA (for example, cloud-based providers).
Where this occurs, we ensure adequate safeguards are in place, such as:
- Standard Contractual Clauses approved by the UK Information Commissioner; or
- Transfer to organisations certified under the UK Extension to the EU–US Data Privacy Framework.
You may request details of these safeguards by contacting us.
10. Cookies
Our website uses cookies and similar technologies to analyse traffic, personalise content, and improve user experience. You can control cookies through your browser settings. For more details, see our Cookie Policy.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The revised version will always be posted on our website with an updated “Last updated” date.
We encourage you to review this page periodically.
OffType Limited
Version 1.1 | Reviewed October 2025
For any questions, contact hello@weareofftype.com